User Research & Digital Consultancy
Or the study into 'Where the f@ck am I going?' as its otherwise known.
Better understanding the user and their needs is crucial in order to improve how well your brand engages with your audience and converts into sales, leads and bookings.
We focus on two complimentary tactics to ensure that the traffic you generate from your digital marketing efforts converts when it reaches your site.
Firstly we take a UX and design led approach to our analysis of the website. This allows us to identify immediate improvements that can be made in terms of user experience, navigation, content structure, and layout.
In tandem we also find quick and ongoing marginal technical gains through great use of analytics and reporting (CRO).
Simply put, we give expert website and digital agency guidance into how to improve your website's performance. All from little old Kendal, but delivered anywhere!